Privacy Policy

Effective Date: April 28, 2026

1. Introduction

Waltzing Matilda Aviation LLC ("WMA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit wmaviation.com, contact us by phone or text message, or use any of our charter or aircraft management services.

WMA is located at 180 Hanscom Drive, Bedford, MA 01730. You can reach us at +1 855-962-3591 or DWiebe@wmaviation.org.

2. Information We Collect

  • Contact information you submit through our website forms, including name, email address, phone number, and message content.
  • SMS phone numbers you provide when you text our toll-free numbers (855-962-3591 or 855-569-1411) or check the SMS opt-in box on our contact form.
  • SMS message content and metadata exchanged between you and WMA, including timestamps and delivery status.
  • Resume and career-application data when you apply for an open role.
  • Technical data such as IP address, browser/user-agent, referrer, and UTM parameters, collected automatically when you use the site.

3. How We Use Your Information

  • To respond to charter inquiries, quote requests, and customer support questions.
  • To send transactional SMS messages for Conversational/Alerts use cases — including ticket confirmations, flight status updates, scheduling changes, and customer support replies.
  • To process and review career applications.
  • To operate, maintain, and improve our website and services.
  • To comply with legal, regulatory, and aviation safety obligations.

4. SMS Messaging Specifics

  • Opt-In: You may opt in to SMS by texting START to 855-962-3591 or 855-569-1411, by initiating a text to either number, or by checking the SMS consent box on our contact form.
  • Opt-Out: Reply STOP to any WMA SMS at any time to unsubscribe. You will receive a one-time confirmation, and no further messages will be sent unless you opt back in.
  • Help: Reply HELP for assistance, or contact us at DWiebe@wmaviation.org.
  • Message Frequency: Message frequency varies based on your inquiry and ongoing conversations.
  • Rates: Standard message and data rates may apply. Check with your wireless carrier for details.
  • Carriers: Major U.S. carriers are supported. Carriers are not liable for delayed or undelivered messages.
  • No Marketing Sharing: We do not share your phone number with third parties for their marketing purposes. SMS opt-in data and consent are not shared with third parties or affiliates for marketing purposes.

5. Data Retention

We retain SMS logs and message metadata for thirteen (13) months for compliance and operational support purposes, after which they are purged from our systems. Other contact-form submissions and customer records are retained for the period reasonably necessary to provide our services and to comply with our legal obligations.

6. No Sale of Personal Information

We do not sell, rent, or trade your personal information — including your phone number, email address, or SMS opt-in data — to third parties for marketing purposes.

7. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from, or send SMS messages to, anyone under 18. If you believe a minor has provided us information, please contact us so we can delete it.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, but we work continuously to protect your data.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of the page indicates when it was last revised. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict-of-law principles.

11. Contact Us

For privacy-related inquiries, including requests to access, correct, or delete your information, please contact:

Waltzing Matilda Aviation LLC
180 Hanscom Drive
Bedford, MA 01730
Phone: +1 855-962-3591
Email: DWiebe@wmaviation.org